Frequently Asked Questions

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General questions
Everything you need to know about renting. Can't find the answer to your question? Contact our team.

What is the minimum age and length of service for renting a car?

You should be at least 21 years old and have your driving license for at least 2 years.

If you're younger than or you have less than 2 years of driving experience, contact us anyway: in many cases we can still arrange the rental with a modest young driver fee.

What documents must be provided when renting a car?

1. Driver's license.
-If you do not have Latin or Cyrillic alphabet on your driver's license, you should get an International Driver's License (IDP) or have your license translated into Georgian.
— The IDP is valid only if you have an original driver's license.
2. Your passport.

How can I make the payment?

You can pay:

— in cash (Lari, US Dollars, Euros)
— With debit or credit card
— With bank transfer

Is it possible to travel by car to other countries? (Turkey, Armenia, etc.)

No. Our insurance is valid only inside Georgia, so the cars cannot be taken to Armenia, Turkey, Azerbaijan or Russia, and the border will not let a rental car through without the owner’s permit.

What kind of tyres will be on my car?

We equip our cars with seasonal tyres to ensure your safety and driving comfort.

We ensure safe and comfortable driving regardless of the season.

What is the mileage limit?

There are no mileage limits on our vehicles.

Are there any prohibited routes?

Yes, certain roads in Georgia are of too poor quality and require special car to visit them. Also, most of these regions are difficult to access for tow trucks or special vehicles.

Planning to visit one of the yellow-marked roads? Most of these can be accessed in select vehicles and a small off-road fee. Planning a longer road trip? We’ll gladly waive this fee for extended rentals! Reach out to us with your dream itinerary, and we’ll help you choose the perfect car for the journey.

Banned Roads and Regions:

  • “Mestia - Koruldi Lake”
  • “Sairme — Abastumani”
  • Vashlovani
  • Tusheti and Omalo
  • Shatili
  • Abkhazia, and South Ossetia

Available roads on some vehicles with off-road fee:

  • “Akhaltsikhe — Batumi” the road through Goderdzi
  • Colorful mountains
  • Truso
  • Juta
  • “Ushguli - Tskhvadili Lake”

You can click on the image for a detailed study. (To open it on iPhone, hold down the image and click on "Open in a new tab".)

Banned roads for visiting

Insurance
All information about the insurance rules. Can't find the answer to your question? Contact our team.

What are the insurance terms?

Our rental cars come with TPL (Third Party Liability) insurance and Full Casco coverage, which ensures comprehensive protection during your rental. This includes:

  • Full Casco Insurance: Covers damage to the car body in case of a traffic accident, regardless of fault.

  • Windshield, lamps, and wheel coverage: The insurance covers damage to the windshield, side and rear windows, headlights, and wheels.

  • Theft protection: In case the vehicle is stolen, you're fully covered under our theft insurance.

  • Third Party Liability (TPL): Covers any damage you may cause to other vehicles, property, or individuals while driving.

This way, you can enjoy your trip with peace of mind knowing that you're protected from most common incidents on the road.

What should I do in case of an accident?

If you have an accident while renting, please follow these steps immediately to ensure your safety and follow the necessary procedures.:

  • Call the police: it is extremely important to report the incident to the local police immediately. They will document the scene of the accident and provide you with the report you need for insurance payments.
  • Notify the insurance company: Contact the insurance company specified in the rental agreement IMMEDIATELY after calling the police. The contact details of the insurance company are listed in your documents.
  • Contact us: Call us at the phone number specified in the rental agreement. We will tell you about your next steps, help you with everything, and arrange for the vehicle to be towed or replaced, if necessary.

To resolve the situation quickly and without problems, it is important to complete all the points.

What is the deposit amount for car rental?

The deposit amount ranges from $100 to $200, depending on the selected vehicle category. If the deposit is paid in cash, the funds are returned immediately upon the return of the vehicle. If the funds are held (blocked) on a card, they are released on the same day, however, it may take up to 10 business days for the amount to actually appear in your account, depending on your bank.

Car booking
Everything you need to know about the booking process. Can't find the answer to your question? Contact our team.

How can I change or cancel my booking?

To make changes or cancel a reservation, contact us by message or phone. We will help you make any changes or cancel the booking.

Where can I pick up/return the car?

We will deliver and pick up your car within the city limits for free.

Long-term lease

Any car in our fleet can be rented for 1 to 24 months. The longer the contract, the lower the monthly rate.

Economy cars start from $690/month, SUVs from $990/month, electric cars from $1,090/month.

Every long-term rental includes full insurance with a $0 deductible, servicing, seasonal tyres and a replacement car if yours needs repair. For prices and terms, contact us or open long-term rental page; send us the car and dates and we’ll quote the same day.

Corporate rental

We offer corporate rentals. In addition, we provide all the necessary documentation, including invoices and invoices.

If you need a short-term or long-term lease for your team, we are ready to provide uninterrupted operation with comprehensive support and all necessary documentation.

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